![]() “We custom-build softeners, carbon units, pH neutralizers and iron/sulfur air injection units,” says Van Overloop. Most customers choose a combination of POU/POE equipment. Each customer receives an individual profile and a review of their filtration options and budget, allowing the company to create a unique package. The New York metro area, with a myriad of water profiles, runs the entire gambit of problematic water contamination and NMP tries to be prepared for everything. We problem-solve and figure out what works and what does not,” Van Overloop says. Our best training however, is the day-to-day, on-the-job variety. We’ve already attended the Pentek/Pentair University seminar on their valves and products, which we install and service on a daily basis. “We plan to take (and pass) our tests this fall. ![]() Czyzewski and Guarnuccio are studying for WQA installer certifications. Van Overloop is currently studying for WQA Water Specialist certification. NMP became a Water Quality Association member earlier this year. “We will go anywhere within a day’s drive (5 to 6 hours) of New York City as a special consideration,” said Van Overloop. They serve a region that encompasses the New York and New Jersey metropolitan area, about a 75-mile radius, with three service/installation vehicles. Tiny Brooks Van Overloop often ‘helps’ his father and is looking like the next-generation water treatment specialist. The team is rounded out with Technician/Installer Philip Guarnuccio, who performs daily shop work, pickups, deliveries, service calls, and assists on all installations. Joseph Czyzewski, Operations Manager, installs and takes care of all sales and service in New York City, Long Island and Westchester County. Van Overloop is the primary salesman and lead installer. To keep up with the pace of company activity, everyone wears many hats. From 2008 to 2009, we tripled our gross income (in an economic downturn) and are on track to double our revenue this year.” It was my duty to salvage what was left of the old business (50 to 60 customers as opposed to 400 to 500 in the early 90s) and begin building the business back to full strength. As my grandfather slowed down (and eventually passed away in 2007 at the age of 80), the business also slowed. I started from square one, doing basic installations of drinking water systems, servicing existing equipment, testing water, etc. “My grandfather always taught me the value of the dollar and exemplified this by having me buy the business from him rather than just handing it over. He said farewell to corporate America and joined the family business in 2005. Upon graduating from Fordham University-New York in 2003, Van Overloop worked in the corporate world for two years but despised the white-collar scene. He always told me it was a great business and I would be crazy not to get involved.” “I worked with him off and on through my teenage and college years. “I grew up working in the store and helping my grandpa out on the road with sales, service and installations,” Van Overloop says. The business flourished in the early years as their customers’ quest for quality, organic food, beverages, vitamins and other healthy products coincided with their thirst for pure water. NMP originally stood for Nature’s Market Place, a health food store in Ridgewood, NJ, owned by Van Overloop’s grandparents from 1975-2005. ![]() Customers show their appreciation and gratitude on a daily basis.” Basically, you are helping people have quality, healthy water throughout their home. “I absolutely love the water treatment business,” says Van Overloop. It is currently owned and operated by his grandson, Timothy Van Overloop, who got his start 25 years ago, working with his grandfather. The sole proprietorship was started by Ed Van Overloop in 1985. Water Systems (NMP) is as family-owned as it gets.
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